Residential Lettings and Management

Service Options at a Glance

Introduction Let Only (With or Without Optional Rent Collection)

Designed predominantly for local more experienced Landlords, who have a proactive interest in the maintenance aspect of their property, including:

• Pre Tenancy Inspection, including advice on rental values, condition and other relevant issues
• Marketing, including accompanied viewings
• Tenant selection, including comprehensive referencing
• Completing the Tenancy including implementing the Tenancy Agreement and the drawing up and signing of the Schedule of Dilapidations and Inventory
• Receiving and holding Tenant Deposits in accordance with the new Tenant Deposit Scheme
• If selected, receiving and subsequently remitting calendar monthly rents on behalf of the Landlord
• In conjunction with (if selected) rent collection; pursuing rental arrears and implementing possession proceedings, if underwritten with Rental Insurance

Full Management

Designed to reflect the needs and requirements of absent, first time or even hands off Landlords, including:

• All of the above Lettings Only Service (with rent collection)
• All maintenance implications, including emergency and routine repairs, up to the agreed house maintenance amount (normally £250.00); generally referred to as ‘Reactive Maintenance’
• Managing, where instructed, larger maintenance jobs over and above the agreed house maintenance amount including, where appropriate, seeking tenders; again referred to as ‘Reactive Maintenance’ (additional fee depending on the size of the job over and above £500.00), such as boiler replacement and so on
• Monitoring expenditure, including Monthly Statements and ensuring maintenance job completion to a satisfactory standard
• Property Inspections

Vacant Care Package

Designed specifically for the absent Landlord who does not want to Let their property or covering those void periods between Lettings

Proactive Maintenance Package

We are able to deliver a full remedial and refurbishment programme for your property, from basic (or even full) redecoration and carpet, to replacement Kitchens, Bathrooms, and Windows. All work is project managed by us from start to finish and agreed by you in advance.

The cost of this bespoke and very experienced service is always substantially offset by the generous discounts we have managed to accrue, in particular on the cost of the materials such as the Kitchen furniture and Bathroom suite (including the tiles)

Lettings Support Service

We are also able to give specific advice on

• Lettings dedicated Insurance products such as Rent and Legal Insurance as well as Buildings and Contents policies. In particular, we have a block policy in place which is underwritten by Zurich Insurance, which generally, on average, is 40% cheaper than existing buildings policies and infact also includes £20K of contents cover as part of the policy - there is no charge for this advice
• Tax and rental Investment advice - separate charge applies
• Removal and Storage option. We have negotiated preferential rates with "Safestore" (http://www.safestore.co.uk) who are a National Company with 90 Depots Nationwide, including Cheltenham (http://www.safestore.co.uk/storage/south_west/cheltenham/cheltenham.aspx). They have the experience and strength in depth to arrange an entire move or just Storage solutions, depending on individual requirements. They can also arrange preferential rates on van hire, if this is all you need.

Inevitably, none of the above services are rigid and can be tailored to suit an individuals particular Lettings requirements, which once discussed and agreed is then confirmed in writing.

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